Product Owner

Product thinking for payments: the lifecycle, the product, the APIs, the emerging landscape, and how large banks actually run payments.

Who this is for

A product owner or product manager responsible for a payments product.

Experience level: Product Owner or Manager, 3 to 10 years. A product owner or manager responsible for a payments product.

What you will be able to do

• Own a payments product roadmap grounded in how payments really work.
• Judge build-versus-buy, scheme and rail choices on evidence.
• Explain the product to engineering, operations and compliance.

Prerequisites

The Beginner pathway, or equivalent working knowledge of payments.

Recommended sequence

Work through the chapters in this order. Within each chapter, complete the core lessons listed.

1. What money is (All lessons)
   What money is: the foundation the product is built on.
2. Payment Product Management (All lessons)
   Payment product management.
3. Product strategy and business models (All lessons)
   Product strategy and business models: segmentation, positioning, revenue, unit economics.
4. Scheme onboarding, market expansion, build versus buy (All lessons)
   Scheme onboarding, market expansion, build versus buy: certification, licensing, vendor decisions.
5. BA Practical Workshop (All lessons)
   The BA workshop: requirements and discovery.
6. BA practice depth (All lessons)
   BA practice depth: the analysis discipline behind every product decision.
7. Payment Lifecycle End to End (All lessons)
   The payment lifecycle.
8. API Banking and Open Banking (All lessons)
   API banking and open banking.
9. Open Banking, PSD2 and PSD3 (All lessons)
   Open banking, PSD2 and PSD3, the deep dive building on ch26.
10. CBDCs, Stablecoins and AI in Payments (All lessons)
    CBDCs, stablecoins and AI in payments.
11. Embedded finance and ISO 20022 data analytics (All lessons)
    Embedded finance and ISO 20022 data analytics: banking as a service, sponsor banks, richer data.
12. Real-Time Payments Architecture (All lessons)
    Real-time payments architecture.
13. Card Authorization, Clearing and Settlement (All lessons)
    Cards: authorisation, clearing and settlement.
14. 3D Secure, Tokenization and Chargebacks (All lessons)
    3D Secure, tokenisation and chargebacks.
15. Cards compliance and acquiring (All lessons)
    Cards compliance and acquiring: EMV, PCI DSS, MCC and KYB, interchange modelling, chargebacks.
16. AML, KYC and Fraud Prevention (All lessons)
    AML, KYC and fraud prevention.
17. How 10 Large Banks Do Payments (All lessons)
    How 10 large banks do payments.

Simulators and labs

• Cross-Border Configurator
• Hub Architecture Simulator
• API Playground
• Scenario Simulator

Assessments

• Professional Practice Test
• Emerging Technologies Test
• Cards Test

Capstone: Product requirement document

Write a product requirement for a new payment feature.

Deliverable: A product requirement document for a new payment feature: the problem, the user, the payment flow, the messages and APIs involved, the success measures, and the risks.

Completion criteria

• Finish every core lesson in the sequence.
• Pass the Professional Practice, Emerging Technologies and Cards tests with 70% or more.
• Complete the required simulator exercises.
• Submit the product requirement document.