Payments Training Hub

Reject and Return in CBPR+

D11 Operations, exceptions and reconciliation · 7 lessons

Version 1.0 | Last reviewed 2026-11-05

Learner explains reject and return in CBPR+, describes when pacs.002 is mandatory for a final negative status, and shows how pacs.004 works as a separate settlement instruction. Learner uses real amounts, banks and message names to show how reject and return work in practice.

Reject and return in CBPR+: pacs.002 and pacs.004, the rules that decide everything.

What You Can Do After This Chapter

Learning objective. Learner explains reject and return in CBPR+, describes when pacs.002 is mandatory for a final negative status, and shows how pacs.004 works as a separate settlement instruction. Learner uses real amounts, banks and message names to show how reject and return work in practice.

Practical assessment. Learner receives a case where a USD 250,000 CBPR+ payment from London to New York is rejected for a wrong account, then drafts the pacs.002 rejection, the pacs.004 return with a different return amount and charges, and a note on the Return Chain and on INDA and INGA reason handling. Learner also explains when a negative camt.029 answer is allowed and which codes it may carry.

Expected deliverables.

Completion criterion. Learner drafts a correct pacs.002 and pacs.004 with accurate amounts, charges and reason codes, and explains the Return Chain and INDA and INGA clearly. and the Return Chain explanation is accurate and complete.

In this chapter
  1. Reject vs Return: The One Rule That Decides
  2. pacs.002 Payment Status Report in Depth
  3. pacs.004 Payment Return in Depth
  4. Nostro and Vostro Relationships and the INDA/INGA Settlement Method in Reject and Return Flows
  5. Worked Example: A Rejected USD 100,000 Payment Traced Bank by Bank
  6. Worked Example: A Returned EUR 50,000 Payment with a Partial Amount and Charges
  7. Exercise: Decide Reject or Return

Start Lesson 1: Reject vs Return: The One Rule That Decides →