Capstone Projects › Payment Reconciliation
Payment Reconciliation
Match every clearing record to the ledger, find breaks fast and resolve them cleanly
This project builds payment reconciliation that matches every clearing record to the ledger, identifies breaks quickly and resolves them before they affect customers or financial reporting. A 10,000 dollar SWIFT payment, a 500 euro SEPA credit transfer and a 2,000 pound Faster Payments transfer must each match to the correct ledger entry, with fees, FX and value dates handled correctly. The business analyst defines the matching rules, the tolerance for charges and FX differences, the exception workflows for missing, duplicate and partial matches, and the reports that finance and operations use to track breaks. The project covers file receipt, auto matching, case management, suspense accounting and daily, weekly and monthly reconciliation reporting. It also covers suspense accounting, write off approval and audit trails that prove each break was investigated and resolved on time.
Phases
Discovery and Current State Analysis
- Document current reconciliation processes and break volumes
- Interview finance, operations and audit stakeholders
- Collect sample clearing files and ledger extracts
- Identify high risk accounts and payment types
Matching Rules Design
- Define matching keys for amount, currency and reference
- Set tolerances for fees, FX and value date differences
- Design rules for partial, duplicate and missing matches
- Agree suspense and write off rules with finance
Requirements and Workflow Design
- Write the BRD and FSD with business and functional rules
- Design break workflow, ageing and escalation rules
- Define reconciliation reports and dashboards
- Agree controls, audit trails and sign off rules
Build Support
- Support developers during matching engine build
- Create test data for match, break and write off cases
- Support API and file interface testing
- Track defects and update requirements where needed
Testing and Validation
- Create UAT scenarios for each break type
- Run parallel reconciliation with the old process
- Validate reports against finance expectations
- Obtain business sign off for each release
Go Live and Stabilisation
- Plan cutover to daily automated reconciliation
- Prepare finance and operations runbooks and training
- Monitor match rates and break ageing in hypercare
- Hand over to finance and close the project
Deliverables
BRD
The Business Requirements Document states what the business needs from payment reconciliation, including the payment types, accounts, ledgers and clearing systems in scope. It covers receipt of clearing files and ledger records, matching rules, break identification, exception workflows and reporting. It defines the business rules for tolerance, value dating, charges and suspense accounting, and it is signed off by finance, operations and technology before design starts.
Template sections:
- Executive Summary
- Business Objectives and Scope
- Payment Types and Accounts in Scope
- Current State and Pain Points
- Target State Reconciliation Capabilities
- Business Rules and Tolerances
- Stakeholders and RACI
- Risks, Assumptions and Sign Off
FSD
The Functional Specification Document describes how the reconciliation system must behave, from file ingestion and data validation through matching, break creation, exception workflow and reporting. It defines the matching rules for amount, currency, value date and reference, the tolerance for fees and FX, and the behaviour for partial matches, duplicates and missing records. Developers and testers use it as the precise specification for build and test.
Template sections:
- Introduction and Scope
- System Context and Interfaces
- File Ingestion and Validation
- Matching Rules and Engine
- Break Creation and Workflow
- Exception Handling and Resolution
- Reporting and Dashboards
- Non Functional Requirements
Process Flow
The Process Flow shows the end to end reconciliation journey, from receipt of the clearing file to matched records, breaks, investigation and resolution. It uses swimlanes for finance, operations and technology, shows decision points for auto match, manual match and write off, and identifies the systems and people responsible at each step. Finance teams use it to understand the new process and to train staff.
Template sections:
- Process Overview and Scope
- Actors and Swimlanes
- File Receipt and Validation Flow
- Matching Flow
- Break Investigation Flow
- Resolution and Write Off Flow
- Controls and Handoffs
- Timing and Cutoffs
Solution Architecture
The Solution Architecture describes the technology design for reconciliation, including file ingestion, the matching engine, the case management system, the data warehouse and the reporting layer. It shows how the system connects to clearing systems, the core banking ledger, the payment hub and the general ledger, and how it handles large volumes, data retention and audit. It guides developers and infrastructure teams during build.
Template sections:
- Architecture Overview
- Component and Service Design
- Integration Pattern and Data Flow
- Data Architecture and Storage
- Security and Access Control
- Resilience, Performance and Scalability
- Deployment and Environments
- Risks and Design Decisions
Data Mapping Sheet
The Data Mapping Sheet lists every field that flows into reconciliation, from the clearing file, the ledger and the payment hub. It shows the source, the target, the data type, the transformation rule and the validation rule for each field, including transaction reference, amount, currency, value date, charges and status. It is the reference that developers and testers use to build and verify every interface and matching rule.
Template sections:
- Mapping Overview and Conventions
- Clearing File to Reconciliation Mapping
- Ledger to Reconciliation Mapping
- Hub to Reconciliation Mapping
- Matching Key Definitions
- Validation Rules per Field
- Transformation and Default Rules
- Version History
API Specification
The API Specification defines the interfaces for reconciliation file upload, break retrieval, case updates and reporting. It lists each endpoint, the request and response payloads, the authentication method, the error codes and the service levels for response time and availability. It lets operations, finance and audit teams access reconciliation data and update cases through a stable, secure contract. It also covers bulk upload, status polling and secure access for finance, operations and audit teams.
Template sections:
- API Overview and Principles
- Authentication and Authorisation
- Endpoint Catalogue
- Request and Response Payloads
- Error Codes and Handling
- File Upload and Validation
- Performance and Rate Limits
- Versioning and Change Control
Jira User Stories
Jira User Stories break the reconciliation build into small, deliverable pieces that a development team can complete in a sprint. Each story states the user need, the business value and the acceptance criteria, and it is linked to the BRD, the FSD and the data mapping sheet. Stories cover file ingestion, matching, break workflow, reporting and dashboards, with clear priorities, dependencies and a definition of done.
Template sections:
- Epic and Story Structure
- Story: File Ingestion
- Story: Auto Matching
- Story: Break Workflow
- Story: Manual Matching and Write Off
- Story: Reporting and Dashboards
- Story: Audit and Controls
- Definition of Done
Acceptance Criteria
Acceptance Criteria define the conditions that must be met before a reconciliation feature or release is accepted by the business. Each criterion is specific, measurable and testable, and it states the expected result for a given file or break, including matching accuracy, break creation, workflow routing and reporting. Criteria are agreed before development starts and are used as the basis for user acceptance testing and sign off.
Template sections:
- Acceptance Criteria Principles
- Criteria per User Story
- Matching Accuracy Criteria
- Break Workflow Criteria
- Reporting Criteria
- Performance Criteria
- Security and Audit Criteria
- Sign Off Checklist
UAT Scenarios
UAT Scenarios describe the business tests that prove reconciliation works end to end, from a 10,000 dollar SWIFT payment matched to the ledger to a 500 euro SEPA payment with a fee difference and a missing clearing record. Each scenario states the precondition, the test steps, the input, the expected output and the evidence required. Scenarios cover auto match, partial match, duplicate, missing record and write off cases.
Template sections:
- UAT Scope and Approach
- Test Environment and Data
- Scenario: Auto Match
- Scenario: Fee Difference and Tolerance
- Scenario: Missing Clearing Record
- Scenario: Duplicate and Partial Match
- Scenario: Write Off and Reporting
- Defect Management and Sign Off
RTM
The Requirements Traceability Matrix links every reconciliation requirement in the BRD to its functional specification, its design component, its user story, its test case and its UAT result. It shows which requirements are covered, which are in progress and which have failed testing, so that no requirement is lost during the build. It is the main evidence that the system meets the agreed scope and is ready for production release.
Template sections:
- Traceability Principles
- BRD to FSD Mapping
- FSD to User Story Mapping
- User Story to Test Case Mapping
- Test Case to UAT Result Mapping
- Coverage Summary
- Open Items and Gaps
- Sign Off