Payments Training Hub
UBS payment operations PAYMENT OPERATIONS STARTED LIVE 01 UBS payment operations - built around its private banking and wealth ACTIVE 02 Goldman Sachs payment operations - built around its institutional business. QUEUED 03 Private banking and wealth payment flows - both banks have features that a QUEUED 04 Institutional payment services at Goldman Sachs - include custody payments QUEUED 05 Approach to payment technology at both - buy the best specialist systems QUEUED 06 There - platform, only the platform that fits QUEUED UBS payment operations are built around its private banking and wealth management business. Step 1 of 6 UBS payment operations STARTED UBS payment operations built around its private banking and wealth ACTIVE Goldman Sachs payment operations built around its institutional business. QUEUED Private banking and wealth payment flows both banks have features that a retail bank QUEUED Institutional payment services at Goldman include custody payments QUEUED Approach to payment technology at both buy the best specialist systems QUEUED There platform, only the platform that fits QUEUED UBS payment operations are built around its private banking and wealth management business.
Goldman Sachs payment operations PAYMENT OPERATIONS IN PROGRESS LIVE 01 UBS payment operations - built around its private banking and wealth DONE 02 Goldman Sachs payment operations - built around its institutional business. ACTIVE 03 Private banking and wealth payment flows - both banks have features that a QUEUED 04 Institutional payment services at Goldman Sachs - include custody payments QUEUED 05 Approach to payment technology at both - buy the best specialist systems QUEUED 06 There - platform, only the platform that fits QUEUED Goldman Sachs payment operations are built around its institutional business. Step 2 of 6 Goldman Sachs payment operations IN PROGRESS UBS payment operations built around its private banking and wealth DONE Goldman Sachs payment operations built around its institutional business. ACTIVE Private banking and wealth payment flows both banks have features that a retail bank QUEUED Institutional payment services at Goldman include custody payments QUEUED Approach to payment technology at both buy the best specialist systems QUEUED There platform, only the platform that fits QUEUED Goldman Sachs payment operations are built around its institutional business.
Private banking and wealth payment flows PAYMENT OPERATIONS IN PROGRESS LIVE 01 UBS payment operations - built around its private banking and wealth DONE 02 Goldman Sachs payment operations - built around its institutional business. DONE 03 Private banking and wealth payment flows - both banks have features that a ACTIVE 04 Institutional payment services at Goldman Sachs - include custody payments QUEUED 05 Approach to payment technology at both - buy the best specialist systems QUEUED 06 There - platform, only the platform that fits QUEUED The private banking and wealth payment flows at both banks have features that a retail bank rarely sees. Step 3 of 6 Private banking and wealth payment flows IN PROGRESS UBS payment operations built around its private banking and wealth DONE Goldman Sachs payment operations built around its institutional business. DONE Private banking and wealth payment flows both banks have features that a retail bank ACTIVE Institutional payment services at Goldman include custody payments QUEUED Approach to payment technology at both buy the best specialist systems QUEUED There platform, only the platform that fits QUEUED The private banking and wealth payment flows at both banks have features that a retail bank rarely sees.
Institutional payment services at Goldman Sachs PAYMENT OPERATIONS IN PROGRESS LIVE 01 UBS payment operations - built around its private banking and wealth DONE 02 Goldman Sachs payment operations - built around its institutional business. DONE 03 Private banking and wealth payment flows - both banks have features that a DONE 04 Institutional payment services at Goldman Sachs - include custody payments ACTIVE 05 Approach to payment technology at both - buy the best specialist systems QUEUED 06 There - platform, only the platform that fits QUEUED The institutional payment services at Goldman Sachs include custody payments Step 4 of 6 Institutional payment services at Goldman Sachs IN PROGRESS UBS payment operations built around its private banking and wealth DONE Goldman Sachs payment operations built around its institutional business. DONE Private banking and wealth payment flows both banks have features that a retail bank DONE Institutional payment services at Goldman include custody payments ACTIVE Approach to payment technology at both buy the best specialist systems QUEUED There platform, only the platform that fits QUEUED The institutional payment services at Goldman Sachs include custody payments
Approach to payment technology at both banks PAYMENT OPERATIONS IN PROGRESS LIVE 01 UBS payment operations - built around its private banking and wealth DONE 02 Goldman Sachs payment operations - built around its institutional business. DONE 03 Private banking and wealth payment flows - both banks have features that a DONE 04 Institutional payment services at Goldman Sachs - include custody payments DONE 05 Approach to payment technology at both - buy the best specialist systems ACTIVE 06 There - platform, only the platform that fits QUEUED The approach to payment technology at both banks is to buy the best specialist systems and integrate them, rather than building everything in-house. Step 5 of 6 Approach to payment technology at both banks IN PROGRESS UBS payment operations built around its private banking and wealth DONE Goldman Sachs payment operations built around its institutional business. DONE Private banking and wealth payment flows both banks have features that a retail bank DONE Institutional payment services at Goldman include custody payments DONE Approach to payment technology at both buy the best specialist systems ACTIVE There platform, only the platform that fits QUEUED The approach to payment technology at both banks is to buy the best specialist systems and integrate them, rather than building everything in-house.
There: no single best payment PAYMENT OPERATIONS COMPLETE LIVE 01 UBS payment operations - built around its private banking and wealth DONE 02 Goldman Sachs payment operations - built around its institutional business. DONE 03 Private banking and wealth payment flows - both banks have features that a DONE 04 Institutional payment services at Goldman Sachs - include custody payments DONE 05 Approach to payment technology at both - buy the best specialist systems DONE 06 There - platform, only the platform that fits ACTIVE There is no single best payment platform, only the platform that fits the business. Step 6 of 6 There: no single best payment COMPLETE UBS payment operations built around its private banking and wealth DONE Goldman Sachs payment operations built around its institutional business. DONE Private banking and wealth payment flows both banks have features that a retail bank DONE Institutional payment services at Goldman include custody payments DONE Approach to payment technology at both buy the best specialist systems DONE There platform, only the platform that fits ACTIVE There is no single best payment platform, only the platform that fits the business.

Key points of this lesson, in order.

0:00 / 3:53 Step 1 of 6

UBS and Goldman Sachs

How 10 Large Banks Do Payments, Lesson 6 of 7, Narration 3:53, D14 Business analysis and professional practice

Payment hubSettlementLiquidity

What you will learn

Your objective. By the end of this lesson, you will be able to explain ubs and goldman sachs. UBS payment operations are built around its private banking and wealth management business.

Why it matters. The lesson for a business analyst is that the right technology choice depends on the client base, a wealth manager needs security and service, an investment bank needs speed and integration, and a retail bank needs volume and cost.

Chapter objective: Learner compares how ten large banks organise payments, including hub models, vendor choices, and operating models, and extracts lessons a smaller bank can apply. Learner applies this skill in realistic banking scenarios, with clear examples and correct terminology throughout.

Key learning points

  • UBS payment operations
  • Goldman Sachs payment operations
  • Private banking and wealth payment flows
  • Institutional payment services at Goldman Sachs
  • Approach to payment technology at both banks
  • No single best platform: the one that fits the business

Key terms

Payment hub: A central system in a bank that receives payment instructions from all channels, validates them, applies screening and routing rules, and sends them to the correct clearing system or correspondent.

Settlement: The final movement of funds between banks to discharge obligations created by cleared payments. Settlement is usually made in central bank money or through correspondent accounts.

Liquidity: Cash or assets that a bank can use immediately to meet payment obligations. Banks manage liquidity by forecasting inflows and outflows, funding nostro and settlement accounts, and using central bank...

Payment flow diagram showing UBS and Goldman Sachs.

Practise this lesson

Exercise

Map the payment in this lesson through the hub components.

Use the hub components and their order in this lesson.

  1. What to do. List each component the payment passes through, what it does, and what happens if it fails.

Correct result. The payment enters through a channel, passes the gateway, validation, fraud and sanctions checks, routing, and the ledger, then leaves through the right clearing system. A failure at any component stops or holds the payment, and the hub must record where it stopped.

Why. The hub is where most payment requirements live. If you cannot map a payment through it, you cannot specify, test or fix it.

Check your understanding

Practice question

Which of the following best describes ubs and goldman sachs?

Takeaway and next step

What to remember

The lesson for a business analyst is that the right technology choice depends on the client base, a wealth manager needs security and service, an investment bank needs speed and integration, and a retail bank needs volume and cost.

Map the message fields from this lesson in the mapping workbench.

Open the Mapping Workbench →

Builds on "Barclays and NatWest".

Transcript and full text

Show transcript

UBS payment operations are built around its private banking and wealth management business. A private banking client in Zurich may hold accounts in Swiss francs, euros, US dollars, and pounds, and may instruct payments in any of those currencies to beneficiaries in 50 countries. The UBS payment hub handles these instructions with a high level of manual service, a relationship manager may call the payments team to confirm a payment of 2 million Swiss francs to a property seller in London, and the team will check the instruction, confirm the exchange rate, and release the payment through SWIFT or through the local clearing system. The volumes are lower than at a retail bank, but the value per payment is far higher, and the tolerance for error is close to zero. Goldman Sachs payment operations are built around its institutional business. The bank moves money for hedge funds, pension funds, asset managers, and large corporations, and it settles trades in equities, bonds, and derivatives across the world. A single day can see Goldman Sachs settle more than 1 trillion dollars of securities transactions, each of which involves a cash payment leg. The payment hub is therefore tightly integrated with the trading and settlement systems, when a trade is executed, the payment instruction is generated automatically, matched against the counterparty instruction, and settled through the relevant clearing system. The bank also runs a transaction banking business, Goldman Sachs Transaction Banking, which offers corporate clients a modern API-based platform for payments, liquidity management, and virtual accounts. The private banking and wealth payment flows at both banks have features that a retail bank rarely sees. A UBS client may instruct a payment by signed letter, by telephone with a call-back confirmation, or through a secure messaging system, and each channel has its own authentication rules. A Goldman Sachs client may need to pay a capital call of 10 million dollars to a private equity fund, with the payment released only when two authorised signatories have approved it online. Both banks apply enhanced due diligence to large payments from wealth clients, checking the source of funds and the purpose of the payment before release. A payment of 5 million dollars from a client in Singapore to a beneficiary in Switzerland will be reviewed by the compliance team even if the automated screening clears it, because the value alone triggers a manual review. The institutional payment services at Goldman Sachs include custody payments, where the bank pays dividends and interest to the owners of securities it holds in custody, and fund administration payments, where the bank pays redemptions to investors in a fund. These payments are generated in bulk, often tens of thousands at a time, and must be accurate to the cent, because an error of one cent on a dividend payment to 100,000 investors creates 100,000 complaints. UBS offers similar custody and fund services through its global custody business. Both banks have invested in automation for these bulk flows, with straight-through processing rates above 99 percent, because manual handling at that volume would be impossible. The approach to payment technology at both banks is to buy the best specialist systems and integrate them, rather than building everything in-house. UBS uses a central payment hub supplied by a specialist vendor, connected to its core banking system and to SWIFT, and it has added API layers so that wealth clients can instruct payments through the UBS mobile app. Goldman Sachs built its transaction banking platform on modern cloud technology, with APIs as the primary channel, and it markets the platform to corporate clients who want to integrate payments directly into their own treasury systems. The lesson for a business analyst is that the right technology choice depends on the client base, a wealth manager needs security and service, an investment bank needs speed and integration, and a retail bank needs volume and cost. There is no single best payment platform, only the platform that fits the business.

UBS payment operations are built around its private banking and wealth management business. A private banking client in Zurich may hold accounts in Swiss francs, euros, US dollars, and pounds, and may instruct payments in any of those currencies to beneficiaries in 50 countries. The UBS payment hub handles these instructions with a high level of manual service, a relationship manager may call the payments team to confirm a payment of 2 million Swiss francs to a property seller in London, and the team will check the instruction, confirm the exchange rate, and release the payment through SWIFT or through the local clearing system. The volumes are lower than at a retail bank, but the value per payment is far higher, and the tolerance for error is close to zero.

Goldman Sachs payment operations are built around its institutional business. The bank moves money for hedge funds, pension funds, asset managers, and large corporations, and it settles trades in equities, bonds, and derivatives across the world. A single day can see Goldman Sachs settle more than 1 trillion dollars of securities transactions, each of which involves a cash payment leg. The payment hub is therefore tightly integrated with the trading and settlement systems, when a trade is executed, the payment instruction is generated automatically, matched against the counterparty instruction, and settled through the relevant clearing system. The bank also runs a transaction banking business, Goldman Sachs Transaction Banking, which offers corporate clients a modern API-based platform for payments, liquidity management, and virtual accounts.

The private banking and wealth payment flows at both banks have features that a retail bank rarely sees. A UBS client may instruct a payment by signed letter, by telephone with a call-back confirmation, or through a secure messaging system, and each channel has its own authentication rules. A Goldman Sachs client may need to pay a capital call of 10 million dollars to a private equity fund, with the payment released only when two authorised signatories have approved it online. Both banks apply enhanced due diligence to large payments from wealth clients, checking the source of funds and the purpose of the payment before release. A payment of 5 million dollars from a client in Singapore to a beneficiary in Switzerland will be reviewed by the compliance team even if the automated screening clears it, because the value alone triggers a manual review.

The institutional payment services at Goldman Sachs include custody payments, where the bank pays dividends and interest to the owners of securities it holds in custody, and fund administration payments, where the bank pays redemptions to investors in a fund. These payments are generated in bulk, often tens of thousands at a time, and must be accurate to the cent, because an error of one cent on a dividend payment to 100,000 investors creates 100,000 complaints. UBS offers similar custody and fund services through its global custody business. Both banks have invested in automation for these bulk flows, with straight-through processing rates above 99 percent, because manual handling at that volume would be impossible.

The approach to payment technology at both banks is to buy the best specialist systems and integrate them, rather than building everything in-house. UBS uses a central payment hub supplied by a specialist vendor, connected to its core banking system and to SWIFT, and it has added API layers so that wealth clients can instruct payments through the UBS mobile app. Goldman Sachs built its transaction banking platform on modern cloud technology, with APIs as the primary channel, and it markets the platform to corporate clients who want to integrate payments directly into their own treasury systems. The lesson for a business analyst is that the right technology choice depends on the client base, a wealth manager needs security and service, an investment bank needs speed and integration, and a retail bank needs volume and cost. There is no single best payment platform, only the platform that fits the business.

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